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April 14, 2025
Question

Turbo automatically selecting "Received interest from seller-financed mortgage" and won't let me unselect it.

  • April 14, 2025
  • 1 reply
  • 0 views

I got the updates for Turbo, and this time, when I was going through the prompts, it automatically selected "Received interest from seller-financed mortgage".  I didn't put in anything that would have warranted.  Prior to it coming to this page, I input bank interests info.

 

Has anyone else encountered this?  I don't want to pay for help from what seems to be a program error.

1 reply

CatinaT1
April 17, 2025

Please call TurboTax Customer service if you are still experiencing this problem.  Here is a link:  Turbo Tax Customer Service 

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