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April 10, 2025
Question

turbo home and business

  • April 10, 2025
  • 2 replies
  • 0 views

I bought premium by mistake and just bought home and business and it keeps opening to premium even though I put premium in the trash

 

 

    2 replies

    Employee
    April 10, 2025

    You might be confusing names of software.  Premium is the name of an online --web-based --  version.   Premier is desktop software.  Did you purchase and download Premier?

     

    Every version of desktop software has all of the forms and all of the schedules.  You get more help in the interview screens with Home and Business.

     

     

      All you needed to do---if anything-- was upgrade Premier to Home and Business.  You cannot have two versions of 2024 desktop software on the same computer.   You could open up Premier, go to the to top of the TT screen, look for the symbol that looks like this   >>> on the top right--click it and upgrade to Home and Business and just pay the difference between the price you already paid for Premier and the price for Home and Business.

     

    Seek a refund for the unnecessary purchase of the second download.

    To request a refund for a TT product

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    VolvoGirl
    Employee
    April 10, 2025

    There is a way to have 2 licenses. Under Help - Switch Product - Activate new product.   Then you may have to restart Turbo Tax.