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March 28, 2020
Question

turbo tax CD installs with the incorrect year

  • March 28, 2020
  • 1 reply
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I purchased the 2019 TurboTax Deluxe CD. When I inserted the CD into my new laptop the CD installed TurboTax onto the laptop but the screen that came up has TurboTax 2018 in the upper righthand corner not 2019 as it should have.  The disc itself shows 2019 printed on it but it installs as 2018 and immediately goes to updates. Why is this?  

    1 reply

    March 28, 2020

    Please contact Customer Service:  Customer Service.

     

     

     

     

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