Skip to main content
April 11, 2023
Question

Turbo tax cd wont load because I need Monterey and do not have enough memory for that. Can I switch to online and not pay extra?

  • April 11, 2023
  • 2 replies
  • 0 views
No text available

2 replies

Employee
April 11, 2023

Sorry----you cannot use the CD/download license code to pay for online TurboTax.  The pricing is very different.  Seek a refund for the CD/download and use online, but you will have to pay the online fees.

 

CD/DOWNLOAD REFUND   https://support.turbotax.intuit.com/forms/refund-request.jsp

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
April 11, 2023

Please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you.

@sjgraves21