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February 10, 2020
Question

Turbo tax charged me money and took practically majority of my check and didn’t notify me. I called and they don’t even know what happened this is my 3rd time using turbo and it will be my l

  • February 10, 2020
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1 reply

ReginaM
February 10, 2020

Here are the steps to view your fees, while in TurboTax follow these steps:

  • Select My TurboTax in the top-left corner,
  • Select My Tax Timeline,
  • Scroll to the bottom and select Some things you can do,
  • Select Add a state (you will not actually add a state, this is just a way to get you back into the return without amending it),
  • Select View order summary  under We can also help you with to see a breakdown of fees.

Review your fees to find out why you're being charged. Then, follow the directions to remove any unwanted charge:

 

Go to this TurboTax website to request a refund for the software purchased from TurboTax.  Refund Request

 

 

 

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