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J
justmeyer17
April 7, 2024
Question

Turbo Tax Deluxe Desktop 2022: Wages and Salaries Input Page Bugged

  • April 7, 2024
  • 1 reply
  • 0 views

I am using TurboTax 2022 for Mac and when I enter the Wages and Salaries page to enter W-2 information all that shows up is a blank screen. I thought there was possibly an issue from importing 2021 information so I started a new return, entered everything manually, and have the same issue when I get to that step. 

 

I have been digging around online for answers with no luck. I have checked security settings, I did run through a full uninstall/reinstall per Intuit's help page. I think I am officially stuck. 

 

Below is a screenshot of said page. 

    1 reply

    M
    MonikaK1
    April 8, 2024

    Last year, a user reported that the following steps worked to resolve the blank screen issue you described:

     

    1. Save your tax return.  Close the TurboTax program
    2. Right-click on the TurboTax icon on your display
    3. Click on Properties
    4. Click on the Compatibility tab
    5. Check the box Run the program as an administrator
    6. Click on Apply and OK
    7. Start the TurboTax program and see if the problem persists

     

     

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