Question

Turbo Tax doesn't accept my six-digit IP PIN at the "Sign Your 2023 Return" screen.

Forum|Forum|2 years ago
March 2, 2024
3 replies
0 views

I opted into the IRS IP PIN program on 2/24/2024, and was issued a six-digit PIN.

At the "Sign Your 2023 Return" screen, Turbo Tax will not accept six digits, it wants five digits.

What do I do?

Employee

If you have a 6 digit PIN issued to you by the IRS you need to enter it in order to e-file. Go to Federal>Other Tax Situations>Other Return Info>Identity Protection PIN and enter the six-digit PIN.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

C

cymesg

Re: Turbo Tax doesn't accept my six-digit IP PIN at the "Sign Your 2023 Return" screen.

C

Cynthiad66

Your six-digit PIN from the IRS does not go there. That is the IRS Identity pin. Enter your 5-digit e-file pin here.

Follow these instructions to enter your Identity Protection Personal Identification Number (IP PIN) or to remove an IP PIN that you accidentally entered.

Sign in to your TurboTax account.
Open or continue to your return if you don't already have it open.
In the search bar type IP pin (don't forget the space).
Select the Jump to link in the search results.
On the Identity Protection PIN screen, answer Yes. Select Add and enter your IP PIN in the space provided.
- If you need to remove the IP PIN, select the trash icon.
Select Continue, then select Done.