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R
robertojennings86
February 28, 2025
Question

Turbo tax fraudulently charged me $169 for live assistance that I never requested nor used.

  • February 28, 2025
  • 1 reply
  • 0 views
What can I do? I submitted a refund request but they emailed back saying “customer satisfaction guarantee doesn’t apply to TurboTax online only if I had purchased the software

    1 reply

    RachelW33
    RachelW33
    February 28, 2025

    For billing issues, you will need to contact TurboTax customer support.  Please see How do I contact TurboTax?


     

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