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March 17, 2024
Question

Turbo Tax is on a read only volume

  • March 17, 2024
  • 1 reply
  • 0 views

I have downloaded the TurboTax 2023 application, dragged it to my applications folder (multiple times, same result), tried to launch it but get the message "Turbo Tax is on a read-only volume... Move TurboTax to your Applications folder and relaunch from there."  The brief instructions in the instructions on the disc envelope indicate that I will have to sign in to my Intuit Account again, but I am never prompted for this.  Search on the above subject line in Support renders many people expressing the same problem, but no answer is provided.

    1 reply

    CatinaT1
    March 21, 2024

    Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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