Question

Turbo Tax premier for Mac just crashed and got the following errors- see screenshots.

Forum|Forum|7 years ago
June 1, 2019
5 replies
0 views

* not sure why it hit a snag?

* not sure what is lldb command and why it needs Xcode?

Employee

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

S

sruboy

Same with me. This is bs.

D

David_Rich2

X-Code is is an Apple developers app installed on your Mac.

From the understanding that I have by looking it up on Apple's Developers site the app has a debug mode that looks to have been set to debug any app thats being run.

TurboTax is not a big fan of this and throws up the errors you are seeing.

something that may help you is to turn off debugging in X Code.

the following apple support forum thread may assist you.

https://discussions.apple.com/thread/1965011?tstart=0

G

gmccart

Having the same problem with TurboTax 2019

K

khughes2000

Same here started yesterday. TT updated, ran thru everything, up to E-FILE for my state, entered Credit Card info and submitted. TT locked up after message to install "lldb" Command Developer Tools. Tried to restart TT, and it flashed VERIFYING UP TO DATE, then CLOSES. Checked my Credit Card, it charged me for STATE EFILE, but did not submit the EFILE for FEDERAL and STATE. Tried to REINSTALL TT from .DMG file. and same thing, it just fails to start. Installed TT on a different MAC, got to the same point to make payment for EFILE State, and crashed again after "lldb" message. Waiting for INTUIT support to get back to me.

G

gmccart

I was able to electronically file my Federal taxes. I was planning on waiting a few days to see if Intuit fixes the problem. Otherwise I may just mail the state.

Troubleshooter

Forcefully, uninstall turbotax>>Restart Computer>>Reinstall>>Efile Fed>>Get confirmation code from agent for state>>E File state>>Issue resolved.

H

Hammersniggin

I had Xcode problem installing 2018. I installed developer tools from the prompt. Then, a window popped. It stated turbotax has quit unexpectedly. I ignored the prompt and let developer tools finish installing. Then, forcefully removed home and business from mac. Then, restarted. Then, reinstalled. Issue resolved.