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tracklovee
January 17, 2020
Question

Turbo tax screen just keeps loading and can't continue with filing my taxes. I've tried refreshing it, etc.

  • January 17, 2020
  • 1 reply
  • 0 views
No text available

1 reply

K
KarenM90
January 17, 2020

These type of experiences are very often caused by browser and/or "cookie" issues.  I would recommend closing Turbo Tax, restarting your computer and clearing cookies on your browser, or even trying a completely different browser if you continue to have the same experience.

 

Here is a quick link from an non authoritative source that has step by step instructions on how to clear cookies, depending on which browsers you have available;

 

Clearing Cookies and Cache in Major Browsers.

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