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February 9, 2020
Question

Turbo Tax seems to be in a loop - The review found 17 problems - most related to my address Dana Point CA 92629. The program doesn't accept that informatio.

  • February 9, 2020
  • 1 reply
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    1 reply

    February 12, 2020

    Try this:  Clear your cache and delete cookies by following the links below.  Then, log completely out of Turbo Tax, close your browser, reopen your browser and log back in to Turbo Tax.  You should be at the spot you left off and hopefully clears the loop.  If you are in fact getting errors, is there an error message/number you are getting?

     

    Clear Cache:

    https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

     

    Delete Cookies:

    https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

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