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April 17, 2021
Solved

Turbo Tax won't accept my last name. I keep receiving an error that says, "Please enter your last name, using only letters"

  • April 17, 2021
  • 2 replies
  • 0 views
I have a compound last name (NO hyphen) and have only entered letters.
Best answer by SusanY1

If you have a space in your name, remove that as well.  TurboTax will read a space as a character as well, causing an error similar to the hyphen.  This happens to me as well.  


For example if your last name is Smith Jones, Enter it in TurboTax as SmithJones.  This is similar to how the IRS computers will also match up your name.  

2 replies

SusanY1
SusanY1Answer
April 17, 2021

If you have a space in your name, remove that as well.  TurboTax will read a space as a character as well, causing an error similar to the hyphen.  This happens to me as well.  


For example if your last name is Smith Jones, Enter it in TurboTax as SmithJones.  This is similar to how the IRS computers will also match up your name.  

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February 4, 2024

My last name is O’Neal and it’s saying type this way. I do and it won’t accept it idk what to do. 

CatinaT1
February 5, 2024

The IRS matched what is on files at Social Security. They match the last four digits of your social security number and the first four letters on your last name.

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February 5, 2024

I’m entering it the same exact way.