turbo tax won't let my daughter add it to her computer.

Forum|Forum|1 year ago
April 13, 2025
2 replies
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Turbo tax won't let my daughter add it to her computer. I have the desktop version Home and business.

BrittanyS

Make sure her computer meets the requirements in the link below:

TurboTax Desktop Requirements

Once the software is downloaded she will have to use the orignial login information and click add new return.

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lorree63Author

It says she needs to activate the software. It won't let her progress pass that.

VolvoGirl

Employee

What is happening? Have you already installed it on your computer? She will have to log in to your online account to install it and activate it with the 16 digit License Code.

lorree63Author

It tells her it is invalid. But it says there are 4 of the 5 returns available.

RobertB4444

In order for your daughter to use the software that you already installed on your computer she will have to log in to TurboTax as you. The five returns are available to be filed only by the person whose account is used to set up the software. So on your daughter's computer you will need to log in with your account and then she can create her return there.

If she did her own return separate from you last year she will not be able to roll her data over - she will have to start from scratch.

@lorree63

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