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January 5, 2021
Question

TurboTax 2019 no longer opens,. It asks for a 14 digit license code. The code that came with turbotax 2019 is 12 characters and will not work. what to do?

  • January 5, 2021
  • 1 reply
  • 0 views
I tried all suggestions listed.  virus off reset modem and full list of "what to do". What next, need to get last years return.  Thank you

    1 reply

    Employee
    January 5, 2021

    The license code for 2019 desktop TT was a 14 digit code.  The code for 2020 Tt is a 16 digit code.

     

     

    To find your license code:

     https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**