Skip to main content
April 10, 2025
Question

Turbotax 2024 desktop will not open

  • April 10, 2025
  • 1 reply
  • 0 views

 

Running Windows 11 on Lenovo Slim laptop. I had a Windows update last night. I had been using the program for several weeks with no issues. Today I was asked to restart my PC. After the restart, I get an error message:

"Looks like we've run into an error. We're sorry but we need to close turbo tax. This may cause some of the information you've entered etc. etc. etc........." BUT, I can't open the program at all HELP!



 

 

    1 reply

    April 15, 2025

    Please follow the steps in this link to update your program.  Once you have downloaded the update patch, the error should resolve and you will be able to proceed.

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"