TurboTax always restarts at the beginning!

Forum|Forum|2 years ago
March 25, 2024
1 reply
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For many years, whenever I stopped working on and closed TurboTax it always reopened where I left off. Last year and this year it instead opens at the very beginning, and I've got to sort through everything to find my starting point each time. What am I missing here?

TurboTax Home & Biz Windows

Best answer by JulieS

Yes, that is happening for some customers, but not all. I can't offer an explanation, but you can use the flag feature to track where you are in the return.

Here's how to use it:

When you are ready to stop working on your return, select the Flag icon in the upper right corner.
Select Add a new flag and a window pops up. You can name the flag and even leave yourself a note if you want to.
When you resume work, select the Flag icon and then click on the flag that you want. The program will take you to that page.
You can select Edit to change your note, or the name of the Flag, or select the X to delete it.

Cynthiad66

TurboTax still opens where you left off. Which version of Turbotax are you using?

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dmammanaAuthor

Home & Business 2023.

JulieSAnswer

Yes, that is happening for some customers, but not all. I can't offer an explanation, but you can use the flag feature to track where you are in the return.

Here's how to use it:

When you are ready to stop working on your return, select the Flag icon in the upper right corner.
Select Add a new flag and a window pops up. You can name the flag and even leave yourself a note if you want to.
When you resume work, select the Flag icon and then click on the flag that you want. The program will take you to that page.
You can select Edit to change your note, or the name of the Flag, or select the X to delete it.