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January 29, 2025
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Turbotax Assist Question

  • January 29, 2025
  • 1 reply
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1.     I started TT2024 Assist. I have used TTPremier for years and have previous years ' data on file. Assist seems to ignore this and is requiring me to re-enter data that could be uploaded. I have considerable stock trading entries, will this be uploaded from my financial institutions as before?

 

2.     Thinking I should go back to TTPremier. How do I get out of Assist?

    Best answer by LeticiaF1

    For this, you would need to talk to a specialist.  See the link below for information on how to get in contact with someone that could help you:

     

    What's the TurboTax phone number?

    @pdb430 

     

    1 reply

    CatinaT1
    February 3, 2025

    When you started your return did you elect to transfer your information from 2023 into 2024?

     

    If you want to downgrade, this FAQ will tell you how: How do I downgrade to a different TurboTax Online product?

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    pdb430Author
    February 4, 2025

    I want to cancel online product and buy Desktop

    LeticiaF1Answer
    February 5, 2025

    For this, you would need to talk to a specialist.  See the link below for information on how to get in contact with someone that could help you:

     

    What's the TurboTax phone number?

    @pdb430