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March 8, 2025
Question

TurboTax Business 2024 Desktop didn't ask for license code

  • March 8, 2025
  • 1 reply
  • 0 views

I have downloaded and installed the product. I signed in but the software never asked for me to add the license code and I can't figure out where to enter it in the program. For clarity, I purchased this from TurboTax originally but it refunded my purchase 4 days later. I then purchased it from Amazon and I can't enter the purchased product key anywhere. Help is definitely appreciated.

1 reply

March 14, 2025

Try going to your Intuit Account and clicking on Products & Billing.  When you open that link, do you see your 2024 Product with 'Download and License' info'?

 

If so, you could try uninstalling, then re-installing with the download link.

 

Otherwise, I'd suggest you Contact TurboTax Support.

 

Make sure you're installing/running on your C drive, and that you have turned off anti-virus software temporarily.  Here's How to Turn Off Anti-Virus Programs.

 

@ilbcnu