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September 15, 2024
Question

Turbotax Business

  • September 15, 2024
  • 2 replies
  • 0 views

I completed my return and reviewed.  I ordered the audit defense and turbo tax saved my return before going through that procedure and then I purchased and downloaded the NC  version.  Then I went back to the federal return to efile .  Completed the signature form and then did a preview of the return and all my information that I have worked on so hard is gone.  Turbotax is still there and I closed and tried to load again several times and everything but the income section is gone.  Any ideas?  

2 replies

Employee
September 15, 2024

Can you load (click on) the .tax file? Can you find the .tax file?

Pstock1Author
September 15, 2024

I can load the file but the information I entered is gone.  In other words everything in the balance sheet for yr ending 2023 is gone.  Income and deductions are still there.  

Employee
September 15, 2024

Only the balance sheet figures are missing?

 

What about the figures on the other schedules on the return (can I assume this is an 1120-S)?

 

There are, from recall, several places in the program where you can opt to not prepare the balance sheet so you might check those sections.

September 15, 2024

Could you have saved it somewhere else? I save alternately to my TurboTax folder and to Dropbox. Sometimes I close TTax and forget to revert to the TTax folder on my computer, so the only updated version is on Dropbox. Could something like that have happened to you?

Pstock1Author
September 15, 2024

I have looked everywhere.  It is so weird that part of it is there and the rest are zeroes.

Employee
September 15, 2024

@Pstock1 wrote:

I have looked everywhere.  It is so weird that part of it is there and the rest are zeroes.


Just so this is absolutely clear, you're referring to the 1120-S balance sheet and not the CD-401S, correct?