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February 27, 2021
Question

Turbotax can't to Ally Bank. Repeated entry of the correct userid and password fail and I'm asked over and over to try again. How to fix this?

  • February 27, 2021
  • 1 reply
  • 0 views
Turbotax is trying to get last year's investment info from Ally. The connection fails every time.

1 reply

Employee
February 27, 2021

Have you checked with Ally?  Maybe their system is down.

nat16Author
February 27, 2021

I can log in directly to my Ally account with no problem but TurboTax can't do it. It may be a very low data rate issue but I need to solve it!