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March 24, 2023
Question

Turbotax delux do not support my macOS anymore

  • March 24, 2023
  • 1 reply
  • 0 views

Hi Turbotax team,

 

I bought my TurboTax Deluxe desktop version, unfortunately it turned out the software do not run on macOS Catalina anymore. Is TurboTax able to transfer my desktop license into online version?

 

My mac is still functioning great for most of the app I used, I don't need a new computer yet. I don't have other PC/Mac which I can use. Any option to force start the TurboTax software?

    1 reply

    Employee
    March 24, 2023

    The license code cannot be used for online TurboTax.  The fees are structured differently.   You can seek a refund for the CD/download that you are unable to use, and then you can use---and pay for--online TurboTax.

     

    CD/DOWNLOAD REFUND   https://support.turbotax.intuit.com/forms/refund-request.jsp

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**