Turbotax does not show refund amount/owed while i'm doing taxes

Forum|Forum|2 years ago
March 9, 2024
7 replies
0 views

In previous years, Turbotax showed the refund (or owed) amount while my doing my taxes. Specifically, this is the $$$ figure, located at the top of the screen, that changed in real-time as you entered in various tax forms. Is this a feature that can be enabled?

Best answer by DoninGA

If you are using the TurboTax online editions, click on Review on the left side of the online program screen. The refund meters will then be shown.

DoninGAAnswer

Employee

If you are using the TurboTax online editions, click on Review on the left side of the online program screen. The refund meters will then be shown.

FUintwoit

None of these suggestions work. nothing I do brings it back - please stop adding stupid things like the racetrack mode that only add frustration to an already frustrating process and don't remove one of the few useful things you have in your UI!!!!

xmasbaby0

Employee

@FUintwoit

MISSING REFUND MONITOR

https://ttlc.intuit.com/turbotax-support/en-us/help-article/customer-complaints/dont-see-tracker-shows-refund-taxes-owed/L55VbCDh0_US_en_US?uid=luslzmrc

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

xmasbaby0

Employee

Click "Review"to make that refund monitor appear.

SteamTrain

Employee

Depends on where you are in the process:

1) Sometimes you just have to turn off RaceTrac mode. (if that's what is showing).

2) Sometimes there is a "carat" to click < or > or ▲ or ▼ up in that display bar.

3) Sometimes jumping over to the Federal "Review" will get it to display, then you jump/navigate back to the area you really need to work on.

_____

Yeah, those user interface programming folks aren't really helping anyone with some of the extra junk they seem to "think" we want.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

S3K

I watched this number every single step of the way in previous years. I found that there was no way for me to see my current $$$ status this year unless I went into "review" and clicked thru it. Way to go Intuit! Removed a super useful tool!

dtbrucey

I tried review and it still didnt work

bizrhaolcom

I guess many of us will be looking for

alternatives that lessen the calculating STRESS !!

CantStandTTX

Nope there is no solution this. This is so dumb.

I switched to TaxAct. There you can still see your tax refund/owe.

Knoydart

Employee

I'm using Turbotax Live & found the Refund/Balanced Owed meter & yes, it is tucked away in a stupid place.

On the Left Hand Side there's the slider menu "Tax Home, Documents, 2024 Taxes, Federal etc etc". Then there's the main window, in the Top Left Corner there's "Explain My Taxes >" & if you click on that a window opens that shows the refund or what's owed.