Question

Turbotax employee tax expert

Forum|Forum|6 years ago
February 27, 2020
1 reply
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How do I connect directly to a turbotax employee tax expert online?

When you are logged on, click on Live Tax Advice in the upper right corner. the additional cost of Tax Expert Advice will be shown on the right side.

If you are using the CD/ Download product, you can request help here.

There is also a chat option in TurboTax.

To start a chat in Turbo Tax:

   1. Click the Help icon in the upper right corner.
   2. Click Ask a question.
   3. Enter a starting question.
   4. Initially this will be answered by Artificial  Intelligence (AI), but a real human chat tax expert will take over the chat as soon as possible.

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