TurboTax filing reminders after filing through TurboTax

Forum|Forum|1 year ago
March 31, 2025
1 reply
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I filed on 03/27/2025 and am still getting email reminders to file. I checked my filing status after getting the first reminder from TurboTax.

I see this is a multi-year issue. It should not be difficult for TurboTax to appropriately select the reminder email audience.

xmasbaby0

Employee

Many users have multiple accounts; the "old" accounts can trigger marketing emails that remind you to file--even if you already filed. Disregard those marketing emails the same way you disregard other spam emails.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

doneggertjrAuthor

The answer doesn't fit the situation. The reminder emails display my (mostly redacted) User ID. The reminder emails and filing confirmation emails went to the same email address.

I could test the answer by going through the forgot User ID process I suppose. https://ttlc.intuit.com/turbotax-support/en-us/help-article/accountant-access/forgot-user-id-password/L4za3Ln1j_US_en_US?uid=m94hd4hy

Organizations ask for feedback. They then can choose whether to use it or not.