Turbotax has hit a snag payment rejected?

Forum|Forum|2 years ago
March 19, 2024
3 replies
0 views

I have completed me tax returns.. trying to file but turbotax has hit a snag payment rejected.

TurboTax Online

Best answer by CatinaT1

If you still experience the issue, please call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service: Turbo Tax Customer Service

cowboybobhart

same here. Saving the file, and just re-staring TurboTax worked for me.

CatinaT1Answer

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ckk65

Never received a notification that Turbo Tax did not process my payment. I had to get in touch with the IRS my self about this. Now I have been fined interest and penalties. I have never had this problem before with Turbo Tax. I don't know if they are just becoming a lame web site to use and should be discarded by all. I will never use them again and I have been a user for more that 13 years.

cancemini4

This also happened to me. The woman i spoke with at the IRS said she had heard from MANY people whose payments were not able to be processed due to a technical TurboTax glitch. when the IRS goes in to view your payment information, it is completely blank, regardless of what you entered. This also happened for my state tax owed. I spent hours on the phone with TurboTax and their Audit Defense to get literally nowhere and just ended up paying the fees. I will never use this service again.