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April 13, 2025
Question

Turbotax is broken. I sign in and see "Good news! We’ve transferred your info..." When I click "Continue" I get an error "Oops, something went wrong. Please try again."

  • April 13, 2025
  • 1 reply
  • 0 views
I'm totally blocked an unable to even start my taxes. I click the help button but it says I have to pick a package before I can get support! I'm dead in the water, can't get support and taxes are due in two days!

1 reply

CatinaT1
April 17, 2025

Please call TurboTax Customer service if you are still experiencing this problem.  Here is a link:  Turbo Tax Customer Service 

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