Skip to main content
April 21, 2025
Question

TurboTax is charging me when my taxes were cancelled

  • April 21, 2025
  • 1 reply
  • 0 views

I continued with the payment process for my taxes not knowing more information was needed so i did not continued. I found out my income was very low. But I was still charged from Turbo Tax. Is there any way to cancel that charge?

1 reply

DoninGA
Employee
April 21, 2025

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm