Turbotax live deluxe 2024

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@ wiam22 wrote:

I was instructed to purchase Turbotax live deluxe 2024. I submited my tax without any option to use the service or even how to use it . Is that a mistake ?

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The LIVE feature adds about $80 or possibly more (if state return included) to your fees versus regular Deluxe.  LIVE includes on-demand help during preparation from a tax expert and a review of your return prior to filing, if desired.   We could have told you in this user forum how to remove that prior to filing if you hadn't used it and didn't want it.

You can speak to TurboTax Customer Support, but it's not easy to get a product refund after agreeing and submitting a payment.    If an AI voice wants to know how to route your call, try saying "billing" or "billing issue."

Support hours are 5AM-9PM Pacific, every day this time of year.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632