Question

TurboTax overcharge for filling online.

Forum|Forum|3 years ago
February 25, 2023
1 reply
0 views

Billed for $49.00 TurboTax Max benefits 2022 that I do not want and do not need. I thought that I was only paying $39.00 for TurboTax Online Deluxe 2022. TurboTax is very deceptive in their online billing practices. I was charged $88.00, when I should only have been charged $39.00. Please help me with this $49.00 (case number/Support ID: [number removed] ) overcharge. If you will not help me, I will be forced to dispute this overcharge with my credit card company, and the Better Business Bureau. Thank you.

J

Jw106Author

[phone number removed] case number

J

Jw106Author

[phone number removed]

T

TerukoL

Employee

In order to discuss receiving a refund, you will need to contact our Customer Care department. Please click the link below and fill out the short form. Please list Billing Issues instead of refund as the reason for contact.

https://support.turbotax.intuit.com/contact/

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