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D
david-peters-usn
March 13, 2021
Question

TurboTax Premier is freezing everytime it attempts to pull data from my 1099-B. I have cleared my cache and cookies, changed broswers, and still cannot file my taxes.

  • March 13, 2021
  • 1 reply
  • 0 views
During the review portion, Turbo Tax attempts to scrape my 1099-B for additional needed details and inevitably freezes. I have tried Firefox and Chrome to no avail and cannot file my taxes as a result.

1 reply

M
MichelleLO
March 16, 2021

Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support. Please visit the Contact Us page and select your product to get you to the right person.

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