Skip to main content
March 15, 2025
Solved

TurboTax program does not return to where I stopped when I open program to an existing return?

  • March 15, 2025
  • 2 replies
  • 0 views
TurboTax 2024 Windows version. The software starts at the beginning of the return again, but still has all the data I have entered.
Best answer by SteamTrain

@powersj 

 

It may depend on exactly where you left it.

 

IF it's in the middle of a tax form, I don't think it returns there.

IF you have worked out to a menu page, then it usually returns there.

 

BUT

I've noticed, that if I return after a software update....it always seems to return to the starting point.  (at least it seems to do that for the Desktop Windows software)

2 replies

JohnB5677
March 16, 2025

There are two options in the Online version.

  • Pick up where you left off and
  • Work on other XXXXX

My experience is that if you select Pick up where you left off, it will return you to the last work area.

 

If you want to return to a specific area, you can use this process.

Select Tax Tools

  • This is on the left sidebar
  • You may have to minimize the Federal and State options
  • You also may have to scroll down on that menu
  1. Once you can work on Tax Tools
  2. On the drop-down select Tools
  3. There will be 3 or 4 green boxes
  4. Select Topics Search
  5. Type the form number or a topic.
  6. Continue through the questions.

       

 

 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
powersjAuthor
March 16, 2025

But in previous versions I believe when I opened an existing return, the program returned to the spot where I had stopped.

SteamTrain
Employee
March 16, 2025

@powersj 

 

It may depend on exactly where you left it.

 

IF it's in the middle of a tax form, I don't think it returns there.

IF you have worked out to a menu page, then it usually returns there.

 

BUT

I've noticed, that if I return after a software update....it always seems to return to the starting point.  (at least it seems to do that for the Desktop Windows software)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*