turbotax program not working. can't get into personal income or personal interest

You can also try logging out of the program and logging back in. You can also clear your cache and cookies.

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You may also try using another browser.

Also, make sure that all updates have been run for your TurboTax program. Click here for information on manually updating TurboTax.

You can try contacting TurboTax Customer service using this link: Turbo Tax Customer Service

If you have additional information or questions regarding this, please return to Community and we would be glad to help.