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February 19, 2022
Question

Turbotax Software issues

  • February 19, 2022
  • 1 reply
  • 0 views

Tax software is looping around and never gets out of asking repeated questions. Thanks.

    1 reply

    AliciaP1
    February 20, 2022

    Can you clarify which questions or forms its asking about?

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    smatam13Author
    February 20, 2022

    It is asking me about  Following repeating 

    1. did you receive a form 2439 for 2021?

    2. Any Straddles or section 1256 contracts?

    3. Incentive Stock options

    4. did you sell any investments in 2021?

    5. Did you have investment losses you could’nt claim in 2020?

     

    I answered ‘no’ to each of these questions. 

    DoninGA
    Employee
    February 20, 2022

    @smatam13 wrote:

    It is asking me about  Following repeating 

    1. did you receive a form 2439 for 2021?

    2. Any Straddles or section 1256 contracts?

    3. Incentive Stock options

    4. did you sell any investments in 2021?

    5. Did you have investment losses you could’nt claim in 2020?

     

    I answered ‘no’ to each of these questions. 


    This is a known problem when using the Investment section of the program.

    See this TurboTax support FAQ - https://ttlc.intuit.com/community/income/help/why-am-i-stuck-in-a-loop-in-the-investment-income-section-when-i-choose-walk-me-through-everything/00/2432685