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February 19, 2025
Question

Turbotax states I am Logged in to a different account

  • February 19, 2025
  • 1 reply
  • 0 views

I crashed my computer and completely rebuilt it. installing windows 11 completely wipes the registry, now turbotax premium thinks I am reinstalling it on a different (I guess it thinks someone else's) How can I fix this?

    1 reply

    February 25, 2025

    Yes, you should be able to download the software again if your computer crashed.  See the TurboTax help article below for more information on how you would be able to download your software again if needed.

     

    How do I find my license code for TurboTax Desktop?