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May 6, 2022
Question

U took money from my account

  • May 6, 2022
  • 1 reply
  • 0 views

I never gave y’all my account or route number can you please put my money back 

    1 reply

    VolvoGirl
    Employee
    May 6, 2022

    Was it for the fees?  

    Are the fees supposed to come out of your refund?  If the IRS is taking too long to send your refund you still have to pay the fees in time.

     

    See What if the IRS reduces your refund or delays it.

    https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

     

    Then when the IRS does send your refund they won't take the fees out again.

     

    And, Why you got charged,

    https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

     

    You should have received about 4 emails asking for the fees.  If you don't pay they will debit your account.  You had to agree to it.