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February 15, 2025
Question

Unable to download 2024 turbotax premier

  • February 15, 2025
  • 1 reply
  • 0 views

I have a Mac with Monterey 12.76 and it will not upgrade to 13.0 I didn't realize this until I tried to download Turbotax 2024 premier and it requires os13.0 Is there a version that I can run or what. I have tried to talk to a human but no luck.

1 reply

Employee
February 15, 2025

Sorry---if you cannot upgrade your OS you will not be able to use the desktop download.   But you can still use online software.   Seek a refund for the download.  You cannot use the license key to pay for the online software.

 

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/00/25609

 

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2

 

 

 

ONLINE 2024

 

https://turbotax.intuit.com/personal-taxes/online/

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**