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Best answer by cinnamon5

@sodasprings did you ever solve this issue, and if so, how? thanks.


For any other mac users using TT2022 desktop who are seeing a blank page for personal income or anywhere else.. 

 

in the desktop application menu bar, click:

View

Go To Forms (apple-T or command-T)

Click Form 1040

Click the empty line/box for "Total amount from Form(s) W-2, box..."

manually enter your w-2 stub info (employer info, your info, wages, taxes, etc)

 

Welcome back to the paper edition of doing taxes! (lol) It took me a minute since my brain wasn't on, due to relying on intuit's "easystep" system. That's the workaround. No need to create a text file on the mac version.

1 reply

JohnB5677
March 16, 2023

We'd love to help you complete your tax return but need more information. Can you please clarify your question?

  • Where are you in the program?
  • What form are you trying to post?
  • Have you already entered something and you're trying to get back?
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March 16, 2023

I'm trying to enter income.

Goldman Sachs is in the system but no amount came up. Said review needed. When I hit edit, next screen said ok, got it. Hit continue and just got a blank page.

March 17, 2023

Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.

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