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April 12, 2022
Question

unable to efile

  • April 12, 2022
  • 1 reply
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Completed all steps but does not efile and I can not solve the hangup.

    1 reply

    April 12, 2022

    We need additional information to assist you further.  Do you get a specific error message when trying to e-file?  

     

    @nugent27

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    nugent27Author
    April 13, 2022

    On the last edit page before filing one section is red.  It is the one that says "Signature e-filing PIN or date of birth needed". 

     

    I completed the return on 3/14 and by accident realized it never went through.  It is a return for my dad and step-mother who both died of COVID at the end of 2021.  I put in the PIN that I thought was correct for him and his date of birth.  Not sure what might be wrong there but there is no continue button so something is not progressing. 

    SForrestLO
    April 13, 2022

    Sorry to hear this.  You can view this Turbo Tax FAQ on verification.
    What is my signature ID?
    https://ttlc.intuit.com/community/security/help/what-is-my-signature-id/00/27224

     

    This article may be helpful to you as well.  

    Can I e-file a tax return for someone who is deceased?
    https://ttlc.intuit.com/community/e-file/help/can-i-e-file-a-tax-return-for-someone-who-is-deceased/00/25691



     

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