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M
mmishra
April 13, 2024
Question

Unable to import 1099. I get 'internal server error'

  • April 13, 2024
  • 1 reply
  • 0 views
I am trying to import 1099s from Etrade, ComputerShare, MorganStanley account, but TurboTax desktop software gives "internal server error" after asking for userid password to connect to my account.  In fact it could not import my W2 also.  How can I fix this?

1 reply

CatinaT1
CatinaT1
April 16, 2024

If you are using TurboTax Online, try importing using a different browser.

If you use the Brave browser, you have to turn off the Brave Shields.

 

See the following TurboTax Help articles for potential fixes:

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