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L
lm105
March 2, 2025
Question

unable to use turbo tax

  • March 2, 2025
  • 1 reply
  • 0 views

I bought the TurboTax Deluxe 2024 Federal Only + E-file WIN MAC ESD CC from Costco but have a hard time to access after downloading it. How do i get help?

    1 reply

    M
    MonikaK1
    March 11, 2025

    See this help article for troubleshooting steps including for Mac issues. Refer to the section on installation help.

     

    If you have all of the minimum system requirements, you might also try clearing your cache and cookies.  If after trying all of the options mentioned you still have a problem installing your TurboTax for Mac product:

     

    See this help article for instructions on how to contact TurboTax customer support depending on which product you are using.

     

     

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