Skip to main content
April 14, 2021
Solved

up to 5 computer installs ?

  • April 14, 2021
  • 1 reply
  • 0 views

I installed the cd version of 2020 deluxe on my mac with serial code.  No issues..... but now when my daughter downloads the same version (she has no dvd/cd drive) she gets an error that its a code already owned. 

Whats the best way to allow her to install my version/serial onto her mac?

 

thanks,

Ron

    Best answer by AshleyA129063

    Please call in so that we can further assist you with this issue: Contact TurboTax

    1 reply

    April 15, 2021

    Please call in so that we can further assist you with this issue: Contact TurboTax

    RprizAuthor
    April 16, 2021

    I called in as instructed and had the most intelligent and knowledgeable tech rep help me out with my issue. Hands down the most refreshing support help ever in any category or business!!!!

     

    Thanks again for making my day an amazing one!

     

    Ron

    May 10, 2021

    What was the response? I called in today and the rep could not help me do the install.  This issue seems to affect a LOT of people!