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courtneyfurtado07
February 16, 2020
Question

Update

  • February 16, 2020
  • 2 replies
  • 0 views

I have completed return up until the transmitt. The software tells me I am in need of an update prior to filing yet when i update it tell me i am using the most current version.. One click away from filing PLEASE HELP

      2 replies

      L
      linaj20201
      February 16, 2020

       

       

      What it means is to check if there are any updates that would apply to the program. Let's double-check to make sure:

       

      • If you are using the TurboTax CD/Download software program:  Open the TurboTax program, from the top, under Online menu, select Check for Updates 
      • If you are using the online version, it's an automatic update when you sign in and out. 

       

       

       

      P
      pg_10
      February 23, 2020

      I am trying to transmit my taxes and keep getting the same message about updating your software. I do as the instructions say and it says my software is up to date.  I also have tried to use a different browser but nothing works. Help!!

      S
      sonicwaste
      February 23, 2020

      I am also having this issue, and I did click the "Online" menu > Check for Updates, and I am receiving a message that I am up to date.

      DMarkM1
      DMarkM1
      February 25, 2020

      If your filing state is MA or NY try this link.  Otherwise try this one to help escape the loop.

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