Question

Updated forms not updating in software.

Forum|Forum|6 years ago
February 26, 2020
2 replies
0 views

TT says I couldn't finish because 5 forms weren't available yet. I entered my email address to notify me when the forms are available, which it has done 2x. I see in the list that all the forms I needed are ready and available for print and online, yet TT says that I have the latest update. Why doesn't the software see the updated forms?

DonnaLO

Employee

Here is information about updating TurboTax Software, there are also links at the bottom of this FAQ about Troubleshooting updating issues.

https://ttlc.intuit.com/community/installing/help/how-do-i-update-turbotax-cd-download/01/26038#M6

If you continue to have problems please contact Technical Support using this form:

https://support.turbotax.intuit.com/contact/

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D

dwoomer

It didn't work. Tried update through TurboTax - appears to work, but following a reboot of my PC, TurboTax states I need the final forms to file. Tried manual update - appears to work, but following a reboot of my PC, TurboTax states I need the final forms to file. Why is your update failing?

D

dwoomer

More info:

Module: wrapper Version: [social security number removed]

Module: WinPerRelease Engine Version: [social security number removed]

Module: WinPerFedForm set Version: [blank]

Module: WinPerTaxSupport Version: [blank]

T

tiger5

Same problem. Forms not updated in software even though TT site says forms are available (form 8606, schedule C Profit or Loss from Business). SW says it is up to date... it's been going on for weeks. It's very frustrating. Last time I will use Turbo Tax.