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February 28, 2022
Question

updates cannot download

  • February 28, 2022
  • 1 reply
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I installed my 2021 Turbo tax program on 2/16/22 and have been working on my return with no problem until today when I tried to open the program, it wanted to do an update. I continued as usual to get the update and it states it cannot update because of error 1603, Fatal error during installation.  I researched what to do and it said to restart my computer.  I did and update gave me the same error. I have tried to "repair or reinstall" from the CD and it gives me a different error. I can't open my tax return to finish it. Please someone help. Thank you Donna Arabie. I have my license code if you need it.

    1 reply

    February 28, 2022

    Please see the TurboTax FAQ Error 1603: "A fatal error occurred during installation or updating" for assistance with software update issues. 

    If the issue still persists, please reach out to TurboTax customer support: What is the TurboTax phone number?

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