Question

"Uploading your TurboTax Desktop file"

Forum|Forum|6 years ago
January 27, 2020
1 reply
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I am trying to upload my tax2018 file to Turbotax online. It keeps on spinning and say "Uploading your TurboTax Desktop file". After around 15-20 minutes, the session timed out. taxReturn.tax2018 file size is around 37MB.

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MoniqueLO

Please see below for troubleshooting steps on transferring from your 2018 return.

https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-transferring-from-a-prior-year-return/00/25549

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D

deepaknetfrenAuthor

I filed my 2018 tax return using Turbo Tax Premier. This year I tried to upload the file "taxReturn.tax2018" to Turbotax Online after upgrading to the premier. Initially, it shows the progress at the lower-left corner of the screen. Once it says 100%, it still says "Uploading your Desktop File" and after a few minutes session timed out.

Last year taxReturn.tax2018 file size is around 35MB.

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MichelleLO

You may need to clear your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly.

Please see the below FAQ for instructions on how to clear the cache and delete cookies.

Clear Cache: https://https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

Delete Cookies: https://https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"