Question

Using my Amazon License Key

Forum|Forum|2 years ago
January 18, 2024
1 reply
0 views

I purchased the Federal + State software on Amazon and have a license key. I downloaded the software and logged in using my account information from last year. After answering the first question, it asked me what product I wanted to buy. It said I wouldn't be charged until later, but I already purchased the product on Amazon. At what point do I enter by license key that I purchased from Amazon?

Thank you.

CatinaT1

Follow these instructions to download TurboTax to your machine.

If you are unable to install it on your machine following the above instructions, then you would need to contact product support to further assist you as we are unable to issue codes in the community.

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palopataAuthor

Thanks for your response. However, I did not have any trouble installing Turbo Tax on my laptop using the link from Amazon. My problem is that Turbo Tax is asking me which product I want to purchase. I already purchased the Federal + State software from Amazon. I need to enter my license key that I received from Amazon. How do I do that. TIA