(Using TT Home & Business 2024 Mac) I want to efile CA form 568 for my SMLLC. It is forcing me to click the box to file by paper; why? How can I efile this in TurboTax?

Forum|Forum|1 year ago
April 11, 2025
1 reply
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I have only one single member LLC; the 'walk me through it' guide indicated that I would be eligible to efile it. But when I finish up, it says there's an error, brings up 568 in forms mode, and says I need to check the box at the bottom that indicates "If prompted to check this box, TurboTax cannot efile". It does not say why I can't efile -- is there a way to fix this?

PatriciaV

Employee

It would be helpful to have a TurboTax ".tax2024" file to investigate this issue further.

If you would be willing to send us a “diagnostic” file that has your “numbers” but not your personal information, please follow these instructions:

In TurboTax Desktop, open your return and go to Online in the TurboTax header. (On a Mac computer, choose Share or Help.)

Choose Send Tax File to Agent.
You will see a message explaining what the diagnostic copy is.  Click Send on this screen and wait for the Token number to appear.
Reply to this thread with a screenshot of your Token number (this avoids Community filters for numbers with a dash) and tag (@) the Expert requesting the token from you.
Please include any States that are part of your return - this is VERY important.

We will then be able to see the same experience you are having. If we are able to determine the cause, we'll reply here and provide you with a resolution.

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