Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
A
Anonymous
March 4, 2022
Question

Verification

  • March 4, 2022
  • 1 reply
  • 0 views

Hello.

Why does it say 1 – SSN not in file (never issued)? Is this because the SSA records are not updated or?

I checked everything looks fine, then why does this error when I try to verify my SSN?

And why doesn't say the state where it was issued, just says invalid, is this good or bad if state of issuance doesn't match?

    1 reply

    H
    HeatherPLO
    March 4, 2022

    May we get some additional information to be able to assist you further? 

     

    Where are you completing this verification?  Is this on the SSA website? 

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    A
    Anonymous
    March 4, 2022

    Hello.

     

    Yes, it was on the SSA website verification tool, and now it looks like I will not be able to file.

    Suggestions, please? Why does it turn out that way, I mean this error? What might be the reason?

    H
    HeatherPLO
    March 4, 2022

    You will need to confirm with the Social Security Administration to verify your information. 

     

    The IRS obtains their information directly from them and if there are any discrepancies, the information will not match and result in errors. 

     

    If you are unable to verify their information, you will probably need to mail your tax return in as you won't be able to electronically file.  Please see this Help Article here for more details. 

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    TurboTax Sign In Widget
    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Terms & ConditionsAccessibility statement
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2022 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
    of Intuit Inc. Terms and conditions, features, support, pricing, and service options
    subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by
    C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    Accessibility

    TRUSTe nResult Certified e-File C-Level Security Certification