Question

W ho can help me? I filed my taxes w/TurboTax in 2021 for 2020 and now am told didn't file taxes tell me who can help me?

Forum|Forum|4 years ago
April 28, 2022
2 replies
0 views

have used turbotax for many consecutive years.

TurboTax Premier Online

S

SweetieJean

Employee

Told by whom?

VolvoGirl

Employee

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript